Return Policy

Applicable products are returnable upon contacting customer care (within 7 days) if you’ve received them in a condition that is physically damaged, has missing parts, defective or different item from description on the product detail page on www.almasir.in.

Return will be processed only if:

• it is determined that the product was not damaged while in your possession;
• The product is not different from what was shipped to you;
• The product is returned in original condition (with box, MRP tag intact, and all the product/products therein).
• Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect product ordered.
• Products purchased by international customers are not eligible for returns. However, orders made by international customers are eligible for refunds.
• Please keep the item/items in its original condition, with outer box or case, and other accompaniments (if any) in packaging for a successful return.
• We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
• Return should be raised within 7 days post delivery and if replacement is approved the replacement product will be delivered 7- 10 working days