Refund Policy

Applicable products are refundable upon contacting the customer care (within 7 days) if you’ve received them in a condition that is physically damaged, has missing parts, defective or different item from description on the product detail page on www.almasir.in.

Refund will be processed only if:

• it is determined that the product was not damaged while in your possession;
• The product is not different from what was shipped to you;
• The product is returned in original condition (with box, MRP tag intact, and all the product/products therein).
• Products may not be eligible for refund in some cases, including cases of buyer's remorse such as incorrect product ordered.
• Please keep the item/items in its original condition, with outer box or case, and other accompaniments (if any) in packaging for a successful refund.
• We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
• In the event your order is rejected, a refund will be issued.
• Issued refund may take up to 30 business days.
• Refund will be credited in 7-10 working days in the original payment method and if replacement is approved the replacement product will be delivered 7- 10 working days